Lead Butler

Cloud Nest Corporindo · 📍 Gowa · Diposting 2026-10-10
FULL_TIME⭐ TERVERIFIKASI
Rp 19.000.000 – Rp 25.000.000 per month
Cloud Nest Corporindo is looking for a Lead Butler to join our team in Gowa. As a Lead Butler, you will be responsible for managing and supervising our butlers to ensure exceptional service and guest satisfaction. This is an exciting opportunity to be part of a growing company and to make a significant impact in the hospitality industry.

📋 Tanggung Jawab Pekerjaan

Manage and supervise a team of butlers to ensure high standards of service.,Coordinate with housekeeping and other departments to ensure seamless guest experiences.,Maintain and organize the guest room inventory, including linens, amenities, and supplies.,Handle guest requests and complaints promptly and professionally.,Ensure all guest rooms are clean, tidy, and well-stocked before and after guest departures.,Train and develop new butlers to enhance their skills and knowledge.,Monitor and report on team performance and service quality.,Ensure compliance with company policies and procedures.

🎓 Kualifikasi & Syarat

Minimum 3 years of experience as a Butler or similar role in the hospitality industry.,Strong leadership and management skills.,Excellent communication and interpersonal skills.,Ability to work well under pressure and meet tight deadlines.,Knowledge of housekeeping and guest service best practices.,Familiarity with hotel management software and systems.,Proven track record of delivering exceptional guest experiences.,Ability to lift and move heavy objects as needed.

🛠️ Keahlian

LeadershipManagementCommunicationProblem-solvingCustomer serviceTime managementTeamworkAdaptability
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