Lead Front Desk Receptionist

Central Direct Sentosa · 📍 Deli Serdang, Sumatera Utara · Diposting 2026-10-12
FULL_TIME⭐ TERVERIFIKASI
Rp 16.000.000 – Rp 21.000.000 per month
Central Direct Sentosa is seeking a highly skilled and experienced Lead Front Desk Receptionist to join our team in Deli Serdang, Sumatera Utara. As the Lead Front Desk Receptionist, you will be responsible for managing the front desk operations, ensuring a welcoming and professional environment for guests and visitors. This role offers a competitive salary ranging from Rp 16.000.000 to Rp 21.000.000 per month. If you are passionate about hospitality and customer service, we invite you to apply and be a part of our dynamic team.

📋 Tanggung Jawab Pekerjaan

Manage and supervise front desk operations to ensure smooth and efficient service delivery.,Greet and assist guests and visitors with a warm and professional manner.,Handle check-in and check-out processes accurately and efficiently.,Coordinate with housekeeping, maintenance, and other departments to ensure guest satisfaction.,Maintain accurate records of guest information and reservations.,Handle guest inquiries and complaints professionally and promptly.,Ensure compliance with hotel policies and procedures.,Perform other related duties as required.

🎓 Kualifikasi & Syarat

Bachelor's degree in Hospitality Management, Hotel Management, or a related field.,Minimum of 3 years of experience in front desk receptionist roles, preferably in a hotel or hospitality setting.,Strong communication and interpersonal skills.,Excellent organizational and time management skills.,Proficiency in English and local language is a plus.,Familiarity with hotel management software and systems is an advantage.,Ability to work under pressure and meet tight deadlines.,Leadership and team management skills.

🛠️ Keahlian

Customer serviceMultitaskingProblem-solvingAttention to detailTime managementConflict resolution
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