Service Delivery Manager (MBBS) - Yearly Renewable Contract in Bali

PERSOL · 📍 Bali, Indonesia · Diposting 2026-10-09
FULL_TIME⭐ TERVERIFIKASI
USD 8500 - 9000
PERSOL is seeking a highly skilled and experienced Service Delivery Manager to join our team in Bali. This is a yearly renewable contract position that offers a competitive salary and a dynamic work environment. The ideal candidate will have a strong background in managing service delivery processes and a proven track record of success in the hospitality or tourism industry.

📋 Tanggung Jawab Pekerjaan

Oversee the day-to-day operations of service delivery to ensure high-quality standards are maintained.,Develop and implement strategies to improve service delivery processes and enhance customer satisfaction.,Manage a team of service delivery staff, providing guidance and support to ensure their professional development.,Monitor and analyze service delivery performance metrics to identify areas for improvement.,Collaborate with other departments to ensure seamless service delivery across the organization.,Ensure compliance with company policies, procedures, and industry regulations.,Maintain strong relationships with vendors and service providers to ensure timely and efficient service delivery.

🎓 Kualifikasi & Syarat

Bachelor's degree in Business Administration, Hospitality Management, or a related field.,Minimum of 5 years of experience in a similar role within the hospitality or tourism industry.,Proven track record of managing service delivery processes and teams.,Strong leadership and communication skills.,Fluency in English is required, and knowledge of Indonesian is a plus.,Experience in managing service delivery in a multi-cultural environment is desirable.,Certification in service management or a related field is a plus.

🛠️ Keahlian

Service delivery managementTeam leadershipProcess improvementCustomer service excellenceProject managementVendor managementProblem-solvingTime management
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