Financial Customer Support Specialist (Chat) - Remote Work in Bali
Join TTEC as a Financial Customer Support Specialist (Chat) and become part of a dynamic team delivering exceptional service to global clients. This remote role allows you to work from the comfort of Bali while earning a competitive salary of up to Rp 28,350/month.
As a Financial Customer Support Specialist, you will be the first point of contact for clients seeking assistance with their financial products and services. You will handle customer inquiries, resolve issues, and provide solutions using our proprietary CRM system, Salesforce. This role offers a unique opportunity to work in a fast-paced, multilingual environment, with the chance to develop your skills and advance your career.
TTEC is a leading global provider of customer experience management services, serving clients across various industries. With a strong commitment to employee development and work-life balance, TTEC provides a supportive and inclusive work environment where you can thrive.
📋 Tanggung Jawab Pekerjaan
- Handle customer inquiries and complaints related to financial products and services.
- Resolve issues and provide solutions using Salesforce CRM.
- Maintain accurate and up-to-date customer records.
- Assist in the onboarding and offboarding of new clients.
- Provide exceptional customer service, ensuring client satisfaction.
- Work collaboratively with team members to achieve service level objectives.
- Adhere to company policies and procedures.
- Participate in training and development programs to enhance your skills.
🎓 Kualifikasi & Syarat
- Bachelor's degree in Business Administration, Communications, or a related field.
- Minimum of 2 years of experience in customer service or a related field.
- Proficiency in English, both written and spoken.
- Experience with Salesforce CRM is a plus.
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced, multilingual environment.
- Familiarity with financial products and services.
- Willingness to work remotely from Bali.
🛠️ Keahlian
Kirim lamaran sekarang sebelum batas waktu.🚀 Lamar Sekarang